Operations infrastructure for enterprise teams
Unify ticket management, partner ecosystems, and technician dispatch in one platform. Ship faster with intelligent routing and real-time analytics.
Trusted by engineering teams at
Everything you need to run operations at scale
Four core modules that work together seamlessly. Each built for enterprise requirements.
Intelligent Ticket Routing
AI-powered priority prediction with SLA enforcement. Multi-channel intake from email, Slack, API, and portal. Automatically classify, prioritize, and route every request to the right queue.
Multi-Tenant Workspaces
Unified collaboration with vendors and partners. Shared queues, performance tracking, and transparent SLAs across your entire partner ecosystem.
Predictive Insights
Custom dashboards with trend analysis and automated reporting. Know before problems escalate with real-time anomaly detection.
Skill-Based Assignment
Availability-aware routing with field service coordination. Match the right technician every time. Optimize workload distribution with real-time capacity tracking.
Loved by 500+ ops teams
Don’t just take our word for it — hear from the teams who made the switch.
Flowzao replaced three separate tools for us. Resolution time dropped by half.
AI routing correctly classifies 94% of incoming tickets — no manual rules needed.
We onboarded 12 vendor partners in the first month. Game changer for our ops.
Our MTTR went from 4 hours to 45 minutes. The team actually trusts the system now.
The shared queue eliminated hundreds of status-update emails every single week.
Setup took an afternoon. We were fully operational by end of week one.
Finally, a tool that treats partners as first-class citizens, not an afterthought.
The SLA dashboards alone justified the switch. Leadership loves the visibility.
We cut escalation volume by 60%. Engineers are back to building, not firefighting.
Flowzao is what we thought ServiceNow would be — but actually fast and usable.
Vendor coordination used to take days. Now it happens in real-time inside one queue.
The AI suggested a routing rule we never considered. It cut misroutes by 80%.
We went from 3 tools and 47 Slack channels to one calm, unified dashboard.
Our partners actually compliment us on our ticketing now. That never happened before.
First tool in years that the whole team adopted without a single training session.
Your entire stack, one nerve center
Every channel flows through Flowzao. Connect in minutes, route intelligently, never miss a signal.
Start free, scale without limits
Transparent pricing that grows with your operations. No hidden fees, no surprises, cancel anytime.
Starter
For small teams getting started with structured operations.
- Up to 5 team members
- 500 tickets / month
- Email + Slack intake
- Basic SLA tracking
- Community support
- Standard dashboard
- AI routing
- Custom integrations
Pro
For growing teams that need intelligent routing and full visibility.
- Unlimited team members
- Unlimited tickets
- All intake channels
- Advanced SLA enforcement
- Priority support
- Real-time analytics
- AI-powered routing
- 50+ native integrations
Enterprise
For organizations with complex workflows and compliance needs.
- Everything in Pro
- Dedicated infrastructure
- SSO / SCIM provisioning
- Custom SLA contracts
- 24/7 dedicated support
- Audit logs & compliance
- Custom AI models
- On-premise deployment
Compare plans
A detailed breakdown of what each plan includes.
All plans include SSL · SOC 2 Type II · 14-day free trial · No credit card required